We highly recommend booking Himalayan treks and major tours at least 2-3 months in advance to secure necessary permits and accommodations. The last date of booking for any trip will close 15 days before the trek start date.

Yes, refunds are processed in accordance with our detailed Cancellation and Refund Policy. The refund percentage is based on the notice period you give, with a full refund (less the 1.99% processing fee) available for cancellations 30 days or more in advance.

As an India-based tour operator, we focus on the on-ground experience within India. We do not handle international visa arrangements. Please check with your local Indian embassy or consulate for the most current entry requirements.

Our treks include comprehensive 24/7 emergency and on-ground support. This includes trained field staff, reliable communication, hygienically prepared meals, necessary high-altitude gear, and access to swift emergency coordination

All guests must carry a valid government-issued photo ID (Passport for international guests, Aadhar or Driving License for domestic guests) during the tour for check-in and verification purposes. We also handle all required permits for trekking.

Yes. All our Expert Local Guides are certified, experienced, and fluent in both English and Hindi, ensuring clear communication, rich cultural insight, and paramount safety instructions throughout your journey.

Yes, Olixora Travels has the right to change the itinerary and schedule without prior notice due to unforeseen circumstances, weather conditions, or local regulations. We always prioritize the safety and best experience of our guests when making such adjustments.

Olixora Travels accepts multiple payment methods, including Bank Transfers, UPI, and Credit/Debit Cards VIA Razorpay.